Who we are
Suggested text: Our website address is: https://adorecentre.co.uk
At Adore Centre, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard the data you provide when visiting our salon or using our website.
Data We Collect
We may collect:
– Name, contact details
– Booking & treatment history
– Health info (via consultation forms)
– Preferences and messages sent via contact form
Why We Use Your Data
We process your data to:
– Manage bookings and reminders
– Provide safe, personalised treatments
– Respond to queries and feedback
– Send promotional messages via WhatsApp or email (if you opt in)
– Fulfil legal, insurance, and tax obligations
Health & Medical Information
As part of our consultation process for treatments such as laser hair removal, dermal fillers, and Botox, we may ask for information regarding your health, medical history, or current medications.
This data is collected only with your explicit consent and is used solely to ensure the safety and suitability of our treatments. We will never share this information and it will be stored securely.
We apply additional safeguards to protect this sensitive data from unauthorised access, modification, or disclosure, in line with UK GDPR.
Health & Children’s Data
Health information is only collected with your consent to ensure safe treatments.
We do not knowingly collect data from anyone under 16 without parental consent.
Your Rights
You have the right to:
– Access or correct your data
– Withdraw consent
– Request data deletion
– Object to processing
– File a complaint with the ICO
Data Sharing
We may share data with trusted providers like:
– Booking system (Treatwell)
– Communication tools used to send appointment reminders and promotional messages, such as emails and WhatsApp.
– Payment processors
– Insurance/legal partners
All partners follow strict privacy protocols.
Cookies
Our website uses cookies to improve your browsing experience. You can manage or block cookies via your browser settings.
Security & Storage
Data is securely stored digitally and/or on paper. Online systems like Treatwell encrypt your information in transit and at rest.
Contact & Updates
For any data-related queries, contact us at [email protected]
We may update this policy occasionally; the latest version will be on our website.
Ladies-Only Privacy & Access Policy
Our Commitment to Your Privacy
At Adore Centre, we understand that privacy, comfort and respect are fundamental to every client’s experience. We are proud to operate as a ladies-only beauty, hair, aesthetic and Moroccan hammam centre, providing a welcoming environment where women can relax and enjoy their treatments with complete confidence.
We recognise that many of our clients choose our centre for religious, cultural and personal reasons. For this reason, protecting the privacy, dignity and comfort of every client is one of our highest priorities.
Our policies and daily operations are designed to maintain a ladies-only environment throughout our treatment areas, while ensuring the safe, secure and professional operation of our business.
Ladies-Only Environment
- All appointments are provided exclusively for female clients.
- Beauty, hair, aesthetic, spa and Moroccan hammam treatments are carried out by female members of staff.
- Female-only treatment areas are maintained throughout the business to provide a comfortable and respectful environment.
- Every reasonable measure is taken to ensure our clients can enjoy their visit with confidence and privacy.
Male Management & Business Operations
While Adore Centre is a ladies-only business for clients, the overall management of the business may be undertaken by a male manager.
The manager’s responsibilities are limited to the operational management of the business and may include supervising daily operations, assisting at reception, answering telephone calls and customer enquiries, supporting staff with operational matters, managing health and safety responsibilities and overseeing the general running of the business.
The manager does not carry out beauty, spa, aesthetic or hair treatments.
Exceptional Access to the Premises
- Emergency maintenance or repairs.
- Servicing equipment or utilities.
- Building maintenance.
- Health and safety matters.
- Essential technical support.
- Deliveries or installations that cannot reasonably be completed otherwise.
- Whenever reasonably possible, clients will be informed before or immediately upon any temporary male presence, access will be limited to the required area, visits will be kept as brief as possible, and a female member of staff will accompany or supervise where appropriate.
CCTV & Security
- Our premises are protected by CCTV for the safety and security of our clients, employees and business.
- CCTV recordings are stored securely and access is restricted to authorised personnel only.
- CCTV footage is normally reviewed outside client operating hours whenever possible.
- If footage must be accessed during business hours due to a security incident or operational necessity, this will be undertaken only by authorised personnel and, where appropriate, under the supervision of a female member of staff.
- Third-party security or maintenance providers may access CCTV systems only where necessary and in accordance with applicable data protection legislation.
Our Commitment to Muslim Clients & Privacy Requirements
We are honoured to welcome clients from many different backgrounds and faiths, including those who observe Islamic guidelines regarding privacy.
We are committed to taking reasonable and practical steps to maintain a respectful ladies-only environment and to minimise any exceptional male presence within the premises. Where temporary access is necessary for operational or safety reasons, we will always seek to manage this sensitively and with consideration for our clients.
Questions or Special Requirements
If you have any questions about our ladies-only environment or have specific privacy requirements before your appointment, please let our reception team know before your visit. We will always do our best to accommodate reasonable requests and ensure your experience at Adore Centre is comfortable, respectful and enjoyable.
Thank you for choosing Adore Centre. Your privacy, dignity and confidence remain at the heart of everything we do.
